Returns & Refund

Return & Refund Policy

We hope you love your purchase, but if for any reason you're not completely satisfied, we’re here to help.

🕒 Returns

If you change your mind, you're welcome to return your item within 14 days of receiving your order. Please make sure it's unused, in its original condition, and in the original packaging.

🔄 Exchanges

Need a different colour or style? No problem — we’re happy to offer exchanges where available. Just get in touch and we’ll guide you through the process.

🚚 Return Shipping

We kindly ask that customers cover the return shipping costs. For peace of mind, we recommend using a tracked service to help ensure your item arrives back to us safely.

💳 Refunds

Once we’ve received and inspected your return, we’ll let you know and process your refund to your original payment method. Refunds are typically completed within a few working days.

❌ A quick note

For hygiene reasons, we’re unable to accept returns of used or washed cushion covers, unless there’s a fault.